Return & Refund Policy

Returns

To qualify for a return:

Eligibility for Returns

• Items must be returned within 30 days of the delivery date.
• Products must be unused, unmounted, and in original condition, including packaging and labels.

Please review individual product listings for specific return eligibility.

Non-Returnable Items

• Used, mounted, or installed tires and rims
• Custom or special-order products
• Final sale or clearance items

To start a return, contact our support team by email at info@limitlesstire.com or by phone at 1-647-748-8473. Please provide your order number and reason for return.

Once approved, you will receive a Return Authorization Number (RAN) and detailed return instructions. Returns sent without prior authorization may not be accepted.

How to Initiate a Return

Return Shipping

• Customers are responsible for return shipping costs, unless the item arrived damaged or defective.
• We recommend using a trackable shipping service or insurance, as we cannot guarantee receipt of returned items.
• Once your return is received and inspected, we will notify you via email regarding approval or rejection.

Return & Refund Window

• Return Period: 30 days from delivery
• Refund Processing Time: Up to 10 business days after approval
• Restocking Fee: None
• Return Method: By mail
• Return Label: Customer responsibility (unless defective/damaged)
• Currency: CAD (Canadian Dollars)

Refunds

Refund Processing

• Approved refunds are issued within 10 business days (Monday–Friday).
• Refunds will be processed to the original payment method.
• Processing times may vary depending on your bank or payment provider.

Partial refunds may be granted if:

Partial Refunds

• The item is not in its original condition.
• The product is damaged or missing parts not due to our error.

Non-Refundable Items

• Shipping costs
• Installed or used products
• Gift cards (if applicable)
• Final sale or clearance items

If you haven’t received your refund:

Late or Missing Refunds

• Check your bank account again.
• Contact your credit card provider or bank (processing delays may occur).
• If the issue persists, contact us at info@limitlesstire.com or 1-647-748-8473.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same product, please contact us at info@limitlesstire.com or 1-647-748-8473.