Sales and customer service

Lesson 3: Sales and Customer Service

In this lesson, franchisees will learn techniques for effectively selling rims and tires, vehicle lifts and lowering products and services to customers, as well as providing excellent customer service. The goal of this lesson is to equip franchisees with the skills and knowledge necessary to build strong relationships with customers, close sales, and provide a positive customer experience.

Topics to be covered include:

  1. Sales Techniques: In this section, franchisees will learn about different sales techniques that can be used to effectively sell products and services to customers. Topics will include building rapport, identifying customer needs, and closing the sale.
  2. Customer Service: Franchisees will learn about the importance of providing excellent customer service, including how to communicate effectively with customers, resolve customer issues, and handle customer complaints.
  3. Building Relationships: In this section, franchisees will learn about the importance of building strong relationships with customers, and how to create a positive customer experience through effective communication and service.

At the end of this lesson, franchisees will have a clear understanding of the sales and customer service skills and knowledge necessary to successfully operate their businesses. They will be equipped with the tools and techniques necessary to build strong relationships with customers, close sales, and provide a positive customer experience.

Build your own tire and rim package